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Jobs Summary

We are seeking for qualified Hotel Supervisor to join our professional team at our entertainment facility (GMC POT LIMITED-THE FUN PLACE) located in Kitengela.  The successful candidate will oversee all daily hotel operations and assist the facility manager with all management tasks. Other than the supervisory duties, s/he will also be responsible for coaching, resolving issues and serving as a link between subordinates and upper management.

The ideal candidate will be a competent individual who will be able to guide and train employees. S/he will be well-versed in processes under the role’s responsibility and will be results-driven and focused.  The goal is to ensure that operations are carried out productively so as to ensure profitability and sustainable growth.

Duties and responsibilities

  • Supervising the floor during meal periods to ensure that all facility standards and steps of service are met through all guests interactions.
  • Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates.
  • Organize workflow and ensure that employees understand their duties or delegated tasks.
  • Interact positively with customers promoting hotel facilities and services, answer telephones in a clear manner, coordinate and document reservations. Organize special events in the facility such as receptions, parties, etc. Maintain rapport with all departments and attend relevant meetings.
  • Assist the management in Interviewing, selecting, training, supervising, counseling and disciplining staff.
  • Trains new staff and provide recurrent training for existing staff.
  • Observe performance and encourage improvement where necessary, also complete performance evaluations in a timely manner.
  • Work with other supervisors on establishing and drafting, training manuals, customer service programs, and policies and procedures for all tasks performed.
  • Perform duties in a safe manner; report any potential safety hazards to management staff.
  • Make constant observation of staff performance in all hotel areas to assure excellent customer service levels.
  • Provide leadership and direction for all hotel staff to ensure the highest level of customer service.
  • Control facility inventory system, cashier transactions, and department coordination on a daily basis.
  • Ensure that all standards and hotel cash handling procedures are met.
  • Organize and conduct work schedules and departmental meetings communicating pertinent information to the staff, such as customer requests and menu changes.
  • Support the entire Food & Beverage operation including supervising other areas if necessary, handling special projects, running promotions, handling public relations and marketing.
  • Improve on day to day performances that help in achieving organizational goals and targets.
  • Monitor employee productivity and provide constructive feedback and coaching.
  • Pass on information from upper management to employees and vice versa.
  • Ensure all daily and monthly reports are detailed and submitted in a timely matter.
  • Conduct competitive research and report trends and recommendations.
  • Assist the facility manager with working closely with Events, Marketing and Social Media Managers to ensure that all promotions and collateral updates (including social media and website information and menu updates) are done in a timely matter.
  • Demonstrate positive leadership characteristics which inspire Team Members to meet and exceed standards.
  • Ensure maintenance of equipment by calling for repairs and training staff on proper use. Using proper standard operating procedures to report and fix these issues.
  • Perform other duties as may be assigned from time to time.

Requirements

  • Degree / Diploma in Hotel Management or relevant hospitality training.
  • Minimum 5 years proven experience as Hotel supervisor/manager or relevant role.
  • Thorough knowledge of food and beverage operations and products, basic drink service and supervisory knowledge.
  • Ability to work under pressure and deal with stressful situations during busy periods.
  • Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
  • Outstanding organizational and leadership skills.
  • Good knowledge of MS Office.
  • Ability to work cohesively as part of a team.
  • Ability to focus attention on guest needs, remaining calm and courteous at all times.

Applications should be sent to gmcrecruitment2018@gmail.com with “Hotel Supervisor” being the subject of the email, with detailed CV, names & addresses of three referees by 23rd December 2020.

Only shortlisted candidates will be contacted.
Note: We do not charge any fees for recruitment.

Job summary

Directs and organizes the activities of the bar/lounge to maintain high standards of beverage quality, service and marketing to maximize profits through outstanding customer service and ensuring customer satisfaction.

Responsibilities and duties

Customer Service

  1. Handling customer complaints and ensuring they are okay.
  2. Creating effective schedules and quickly resolving conflicts to ensure that bar is well staffed during peak hours.
  3. Directly supervising Department employees in order to fulfill customers’ needs in accordance with Lounge’s policies and procedures.
  4. Maintain the highest level of employee/customer relations.

Bar/Lounge management

  1. Manage the business aspects of the bar, such as keeping a current liquor license, negotiating supplier contracts, taking inventory and reordering supplies, managing budgets, and setting goals.
  2. Working with diverse personalities both on the staff and customers.
  3. Monitoring the set-up of the bar, lounge.
  4. Assisting with the set-up of bar, lounge, private functions and hospitalities when needed.
  5. Coordinating private functions.
  6. Reporting and following established company procedures on any disciplinary problems or deviations from normal procedures.
  7. Adhere to the policies of the Hotel as set forth in the Employee Handbook and document and report any observed violations to Human Resources.
  8. Ensure training program is in place and used on a daily basis.
  9. Assign and instruct bar and lounge staff in details of work
  10. Proving daily bar/lounge report.
  11. Stock taking and stock management of the Lounge.
  12. Develop and implement basic operating standards for bar and lounge service in compliance with Kenya Alcohol Regulation Policies/Alcoholic Drinks Controls Act (e.g. Employee Alcohol Awareness Training and Compliance).
  13. Overseeing the functions of the department to include general bar and lounge service to private functions.
  14. Participate in the development of the annual budget for the bar and lounge.
  15. Attend mandatory meetings including divisional meetings, staff meetings, etc.
  16. Participate in Manager on Duty coverage program, which may require occasional weekend stay overs.
  17. Demonstrate positive leadership characteristics which inspire Team Members to meet and exceed standards.

Business Development

  1. Planning and taking part in promotional events
  2. Maximize bar and lounge profitability; implement effective controls of beverage and labor costs and monitor the bar’s and lounge’s budget to ensure efficient operations, including achieving budgeted revenue and labor expenses.
  3. Ensure par stock levels are maintained by calculating inventory, requisition, retrieving and stocking product.
  4. Evaluate cost effectiveness of all aspects of operation. Develop and implement cost savings and profit enhancement measures. Maintain established inventory by ordering all liquor and supplies in accordance with business needs.

Health and Safety and Licenses

  1. Ensure Health safety measures are adhered to.
  2. Setting and enforcing quality and safety controls.
  3. Ensuring licenses are updated and in line with current legislation.

Any other duty assigned.

Education and Certification

  1. Restaurant or management experience or more education is generally preferred.
  2. Strong understanding of business management and accounting principles.
  3. At least three years in related field required or combination of experience and education.
  4. Food Service Sanitation certification. Alcohol Service permits (if required).

 Skills and Knowledge

  1. The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
  2. Customer service and problem solving skills.
  3. Excellent computer, problem-solving, and customer service skills.
  4. Exceptional communication and interpersonal skills.
  5. Meet governmental regulations dealing with the sale of alcoholic beverages.
  6. Meet governmental health requirements.
  7. Knowledge of beverage operations, drinks/cocktails service and supervisory knowledge.
  8. Knowledge of beers, liquors and wines.
  9. Ability to walk, stands, and/or bend continuously to perform essential job functions.
  10. Ability to work under pressure and deal with stressful situations during busy periods.
  11. Ability to access and accurately input information using a moderately complex computer system.

Applications should be sent to gmcrecruitment2018@gmail.com with “Hotel Supervisor” being the subject of the email, with detailed CV, names & addresses of three referees by 23rd December 2020.

Only shortlisted candidates will be contacted.
Note: We do not charge any fees for recruitment.

Closed Positions

Are you a trained waitron? Living in Kitengela?  Looking for a Flexible working schedule?
Please send your CV to accounts@funplace.co.ke
or Drop your CV at GMC FUN PLACE KITENGELA

Deadline: June 24th Wednesday at 5pm

As a pool attendant, your duties are to ensure the safety of the guests and enforce the rules of the pool. Other responsibilities involve teaching swimming lessons or doing routine maintenance to make sure the pool stays clean. If you believe you have what it takes call 0701 560560

Conditions
You must be available immediately

Note: The GMC-Fun place does not charge any fees for recruitment.

We are currently seeking qualified Cook with pastry experience to join our team in our entertainment facility (GMC Fun place) based in Kitengela.

Duties and responsibilities

  • Prepare a wide variety of goods following traditional and modern recipes.
  • Understand visitors’ preferences and make suggestions based on findings.
  • Ability to do variety of Pastries which include Cakes, pies, croissants, meat Pies, Chicken Pies, Quiches, tarts, doughnuts, muffins, samosas etc.
  • Ability to decorate pastries and Cakes using different icings, toppings etc.
  • Monitor stocks for baking ingredients and make appropriate orders within budget.
  • Assist the head chef in coordinating the entire kitchen operation, stewarding, cooks/ prep cooks and the pass during scheduled shifts.
  • Estimates food stocks, ordering supplies for the outlets supervise portion control and quantities of preparation to minimize wastage and ensure customer gets value for money.
  • Set up workstations with all needed ingredients and cooking equipment.
  • Prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.)
  • Responsible for ensuring an outlet product quality and standard before the product gets to the customer.
  • Ensure great presentation by dressing dishes before they are served.
  • Ensuring FIFO policy is
  • Check the quality of the material and condition of equipment and devices used for cooking.
  • Maintain a lean and orderly cooking station and adhere to health & safety standards.
  • Visiting clients on the table from time to time for quality check and customer service.
  • Keeps the head chef fully informed of all rising issues, unusual matters of significance, promptly taking corrective actions where necessary.
  • Responsible for orienting, training and coaching and evaluation of new kitchen staff.
  • Perform other duties as may be assigned from time to time.

Requirements:

  • Diploma in food production or relevant field.
  • At least 2-years’ experience in hot kitchen.
  • Proven experience pastry-making, baking or relevant role.
  • Great attention to detail and creativity.
  • In-depth knowledge of sanitation principles, food preparation and baking techniques and nutrition.
  • Ability to work well under pressure in a fast-paced environment.
  • Ability to work cohesively as part of a team.
  • Ability to focus attention on guest needs, remaining calm and courteous at all times.

Applications should be send to gmcrecruitment2018@gmail.com with “Hot Kitchen Cook” being the subject of the email with detailed CV names & addresses of three referees. By 28th Feb 2020.

Only shortlisted candidates will be contacted.
Note: The GMC-Fun place does not charge any fees for recruitment.

Job Description

Job Purpose

  • The Cashier shall be responsible for controlling flow of cash in the restaurant.

Cashier Job Responsibilities

  • Ensure all bills are handed in and settled by waitrons / customers.
  • Check bills to see if the correct amount has been displayed to be presented to customers
  • Inform customers about available modes of payments
  • Record totaled amounts, including expenses in restaurant’s database
  • Maintain record of monetary/payment activities
  • Ensure security and confidentiality of information
  • Ensure no cash is disbursed without authorization.
  • Submit all daily collection to the manager.
  • Conduct proper handover before leaving shift.
  • Count cash in the cash register at the end of each shift and ensure that it tallies
  • Calculate total payments received during a time period, and reconcile this with total sales
  • Communicate in a positive, professional style
  • Develop positive relationships with customers and co-workers
  • Promote continuous customer centric culture and values thus maintaining high standards of customer service.
  • Report any customer concerns to the management.
  • Maintain cleanliness and neatness at the workstation.
  • Take care of company equipment and tools
  • Performing any other duties as assigned from time to time.

Qualifications for the Cashier Job

  • At least CPA II from a recognized institution
  • Proficiency in MS Office Suite and Accounting software
  • KCSE grade C (Plain) or its equivalent; and
  • Two (2) years of restaurant service experience in similar capacity
  • 2 years’ experience in cash management
  • Good book keeping skills.
  • Must be willing to work on shifts, weekends and holidays
  • Good organizational skills
  • Excellent communication skills
  • High level of honesty and integrity
  • Certificate of good conduct

Applicants who meet the above are required to send applications to gmcrecruitment2018@gmail.com  with “CASHIER” being the subject of the email with detailed CV names & addresses of three referees.

Only shortlisted candidates will be contacted. Note that GMC-Fun place does not charge any fees.

Job Description

As a head cook you will be responsible for everything that goes on in the kitchen. Not only will you be required to oversee all meals from start to finish, you will also be tasked with meeting health and safety standards and dreaming up new recipes for the restaurant.

Duties and Responsibilities

Customer Service

  1. To cook a variety of high quality items for a range of events including large functions, high end fine dining and day to day produce for all customers
  2. To receive feedback from customers and actively make efforts to address any issues, seeking continuous improvements

Peoples Culture

  1. To supervise the work of kitchen staff team.
  2. To participate in staff rosters which require a level of flexibility on working hours and days
  3. To complete new employees inductions
  4. Attend staff meetings on a regular basis
  5. Inspire a diverse team through leading by example at all times to achieve the desired results

Financial Control

  1. To assist in receiving food and beverage stocks from reputable suppliers adhering to appropriate quality standards
  2. To contribute towards achieving cost of goods targets through efficient control of portion sizes, utilization of seasonal produce, stock control and minimization of wastage for efficient production
  3. To assist in carrying out stock takes of all food, beverage and equipment as requested
  4. To ensure all food is stored and labelled in the correct manner

Business Process and Innovation

  1. To provide quality menus consistently for all customers and adhere to these standards at all times
  2. Daily ordering of product, appropriate storage, food preparation, shelf display and presentation of product at a high level.
  3. Ensure high standard of cleaning, hygiene and order throughout the restaurant
  4. To follow Work Health and Safety guidelines for all products and working practices, including adhering to cleaning procedures, maintaining food and beverages at the correct temperatures, correct storage of goods, safe operation of equipment, and avoidance of spills, trips and slips.
  5. To follow policy and procedures
  6. To present oneself professionally and demonstrate clear communication

Work Health and Safety

  1. Ensure policies and procedures are implemented as required
  2. Investigate workplace hazards and ensure corrective actions are implemented
  3. Ensure areas of responsibility comply with Work Health and Safety policies and procedures
  4. Ensure staff are appropriately trained in WHS, standard work method statements and risk assessment
  5. Ensure standard work method statements are reviewed annually
  6. Provide advice and assistance on Work Health and Safety issues within the unit and ensure workplace inspections are carried out as required

Other

  1. To carry out any other duties commensurate with the nature and level of the position

Qualification Requirements

  1. Relevant tertiary qualifications and/or relevant experience within hospitality sector.
  2. Experience in managing a high volume banqueting environment and the ability to work in a calm manner
  3. Demonstrated knowledge and passion for creative and modern food production in a high volume environment
  4. High standard of professional and personal presentation
  5. The ability to engage positively with customers and team members at all times
  6. Excellent written and verbal communication skills with the ability to deal with people at all levels within the organization
  7. Possess excellent organizational, time management and communication skills
  8. Information technology skills and knowledge of Microsoft suite
  9. Understanding that this role will include flexibility as well as working for long hours due to business demands

Applicants who meet the above are required to send applications to gmcrecruitment2018@gmail.com  with HEAD COOK” being the subject of the email with detailed CV names & addresses of three referees.

Only shortlisted candidates will be contacted. Note that GMC-Fun place does not charge any fees.

 Job Purpose

The Bartender will greet customers, learn about their preferences, answer questions, recommend menu items, and prepare and serve beverages.

Bartender Job Responsibilities

  • Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders.
  • Planning drink menus and informing customers about new beverages and specials.
  • Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers.
  • Checking identification to ensure customers are the legal age to purchase alcohol.
  • Taking inventory and ordering supplies to ensure bar and tables are well-stocked.
  • Adhering to all food safety and quality regulations.
  • Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register.
  • Maintaining a clean work and dining area by removing trash, cleaning tables, and washing glasses, utensils, and equipment.
  • Developing new cocktail recipes.
  • Communicate in a positive, professional style
  • Develop positive relationships with customers and co-workers
  • Promote continuous customer centric culture and values thus maintaining high standards of customer service.
  • Report any customer concerns to the management.
  • Maintain cleanliness and neatness at the workstation.
  • Take care of company equipment and tools
  • Performing any other duties as assigned from time to time.

Qualifications for the Cashier Job

  • Resume and proven 2 Year’s working experience as a bartender
  • Excellent knowledge of in mixing, garnishing and serving drinks
  • Computer literacy
  • Positive attitude and excellent communication skills
  • Ability to keep the bar organized, stocked and clean
  • Relevant training certificate
  • Good book keeping skills.
  • Must be willing to work on shifts, weekends and holidays
  • Good organizational skills
  • High level of honesty and integrity

Applicants who meet the above are required to send applications to gmcrecruitment2018@gmail.com  with “BARTENDER” being the subject of the email with detailed CV names & addresses of three referees.

Only shortlisted candidates will be contacted. Note that GMC-Fun place does not charge any fees.

Job Description

We are seeking qualified Waitrons to join our professional team of wait staff at our upcoming facility (GMC POT LIMITED-THE FUN PLACE) in Kitengela. The successful candidates will have a strong work ethic, exceptional communication skills and great customer service skills, a positive, punctual, and professional approach, superior food and beverage knowledge, excellent attention to detail, immaculate personal grooming and presentation, a positive attitude, enthusiastic personality, and a winning smile.

If this sound like you, we would like to receive your application.

Applications should be send to gmcrecruitment2018@gmail.com  with “WAITRON” being the subject of the email with detailed CV names & addresses of three referees.

Only shortlisted candidates will be contacted.

 Note: The GMC-Fun place does not charge any fees.

We are seeking for qualified Business Development Manager to join our professional team at our entertainment facility (GMC POT LIMITED-THE FUN PLACE) based in Kitengela.

Business Development Manager Responsibilities

Financial Aspect

  • Ensure Sound Financial management for the business.
  • Overseeing and Planning for Cashflow.
  • Managing Business Budget through planning, review and Monitoring.
  • Developing strategies that minimize Financial Risk.

Marketing Function.

  • Planning and overseeing new marketing initiatives for GMC Fun Place Ltd.
  • Contacting potential clients to establish rapport and arrange meetings.
  • Researching on organizations and individual clients to find new opportunities.
  • Increasing the value of current customers while attracting new ones.
  • Finding and developing new markets and improving sales to meet sales targets for both Restaurant and Events and Entertainment
  • Attending conferences, meetings, and industry events.
  • Developing quotes and proposals for clients who inquire about GMC Packages.

Business Growth.

  • Developing goals for the team and ensuring they are met for business growth.
  • Prepare and Execute a Sales Plan for GMC Fun place.

People Management.

  • In charge of the overall team in GMC Fun place and ensure to hold daily, weekly meetings with the line managers.
  • Ensure GMC Staff are motivated for high productivity levels.
  • Effective Human Resource Management through the Line Managers and the HR department.
  • Planning for Training for personnel and helping team members develop their skills.

Facility Management

  • Ensure the Facility is maintained well and adopt a keep it new principle.
  • Plan for any repairs, Paintings and ensure handling of equipment is effectively done.
  • Ensure at all time the whole facility is kept sparkling clean and attractive.
  • Perform such other duties, functions and services, consistent with status or vocational ability, as may from time to time be required.

Compliance

  • Ensure all required Business Licenses are renewed on time.
  • Ensure 100% Legal Compliance of the business.

Business Development Manager Requirements:

  • Bachelor’s degree in B comm marketing or Degree in Business Management.
  • At least 3 years’ Experience.
  • Negotiation skills and the ability to develop strong working relationships
  • Commercial and business awareness.
  • Experience in sales, marketing or related field.
  • Strong communication skills and IT fluency.
  • Ability to manage complex projects and multi-task.
  • Excellent organizational skills.
  • Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
  • Strong People Management Abilities.
  • Comfortable using a computer for various tasks.

Applications should be send to gmcrecruitment2018@gmail.com with “Business Development Manager” being the subject of the email with detailed CV names & addresses of three referees. By 28th Feb 2020.

Only shortlisted candidates will be contacted.
Note: The GMC-Fun place does not charge any fees for recruitment.

Reporting to the Senior Entertainment and Events Manager.

We are seeking for qualified Event and Marketing Coordinators to join our professional team at our entertainment facility based in Kitengela.

Duties and responsibilities:

  • Come up with a strategy for sourcing profitable events.
  • Event planning, design and production while managing delivery elements within time limits
  • Ensure all events promote the brand and increase productivity; communicate and define GMC Pot Ltd brand.
  • Conduct market research, identify event opportunities and negotiate contracts prior to closing any deals.
  • Working with clients to identify their needs and ensure customer satisfaction.
  • Organize facilities and details such as decor, outside catering, Weddings and Party’s & Carrying out promotions and Market Activations.
  • Generate a calendar of all daily, weekly and monthly events and bookings in the facility.
  • Liaise with Digital marketing and PR teams to promote and publicize events.
  • Provide feedback and periodic reports to facility management.
  • Conduct pre- and post – event evaluations and report on outcomes.
  • Propose ideas to improve provided services and events quality.
  • Perform other duties as may be assigned from time to time.

Required education and skills:

  • Minimum of a Diploma in Event Management, Sales & Marketing, Public Relations or Communication from a recognized institution.
  • Proven experience as an events planner or organizer with an ability to do Décor.
  • Impressive portfolio of previously managed events (weddings, meetings, parties, corporate events).
  • Sales skills and ability to build productive business relationships.
  • Excellent time management, negotiation and communication skills.
  • Should be creative, presentable with excellent customer service skills.
  • Ability to work independently.
  • Willing to Manage references from previous clients.
  • Integrity and a team player.

Applications should be send to gmcrecruitment2018@gmail.com with “Events & Marketing Coordinator” being the subject of the email with detailed CV names and addresses of three referees. Only shortlisted candidates will be contacted.

Note: The GMC-Fun place does not charge any fees for recruitment.

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